top of page

Privacy Policy

A legal disclaimer

Privacy  Policy

​

Effective Date: 25/08/2025

​

Grey Mastering (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit www.greymastering.com (the “Website”) or use our services.

​

1. Information We Collect

We may collect the following types of information when you interact with our Website or services:

  • Personal Information: Name, email address, billing details, and any other information you provide when contacting us, booking a service, or making a purchase.

  • Audio Files: Any files you upload or send to us for mixing/mastering purposes. These files remain confidential and are only used for the services requested.

  • Usage Data: Information such as IP address, browser type, device type, pages visited, and time spent on the Website.

  • Cookies & Tracking Technologies: To improve user experience and analyze website traffic.

 

2. How We Use Your Information

We use collected information to:

  • Provide and deliver our services.

  • Process payments and send invoices.

  • Respond to inquiries, questions, and customer support requests.

  • Improve our Website, services, and customer experience.

  • Send service-related communications (not marketing without your consent).

 

3. Sharing of Information

We do not sell, trade, or rent your personal data. Information may only be shared in limited circumstances:

  • Service Providers: Third-party platforms that help us operate (e.g., payment processors, hosting providers, analytics tools).

  • Legal Obligations: If required by law or to protect our rights, safety, or property.

 

4. Data Security

We take reasonable measures to protect your personal and audio data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

 

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for data processing (where applicable).

  • Opt-out of cookies or tracking technologies via your browser settings.

For requests, contact us at [insert email address].

 

6. Cookies

Our Website may use cookies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly.

 

7. Third-Party Services

We may use trusted third-party services such as payment processors (e.g., PayPal, Stripe) or analytics tools (e.g., Google Analytics). These services have their own privacy policies, and we encourage you to review them.

 

8. Retention of Data

We retain personal and audio data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

 

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Grey Mastering
Email: greystuffonly@gmail.com
Website: www.greymastering.com

bottom of page