GREYMETER REFUND POLICY

Last updated September 2026

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GreyMeter has a full 14-day free trial, so please try it before you buy. After you buy, we give refunds in the cases below.

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YOUR RIGHT TO CANCEL

A GreyMeter licence is digital content supplied straight after payment. At checkout you ask us to supply it immediately and agree that your 14-day right to cancel ends once your licence key has been delivered. This is allowed under the Consumer Contracts Regulations 2013.

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WHEN WE WILL REFUND YOU

Within 14 days of purchase, we'll refund you in full if:

- your licence key doesn't work and we can't fix the problem;

- GreyMeter won't run on a computer that meets the system requirements and we can't fix it;

- you were charged twice or by mistake.

Outside these cases, we may still refund at our discretion. Just ask.

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FAULTY SOFTWARE

If you're a consumer, you also have legal rights if GreyMeter is faulty, not as described or not of satisfactory quality, under the Consumer Rights Act 2015. Nothing in this policy affects those rights.

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HOW TO ASK FOR A REFUND

Email greystuffonly@gmail.com with your order email and what went wrong. Refunds are paid by Polar to your original payment method, usually within 5 to 10 working days. When a licence is refunded, its key is deactivated.