GREYMETER PRIVACY NOTICE
Last updated September 2026
GreyMeter collects as little personal data as possible: it never records or sends your audio, and it has no analytics or tracking. This notice explains the small amount of data involved in buying and licensing GreyMeter.
WHO WE ARE
Jack Haigh, trading as Grey Mastering (greymastering.com), is the controller of your personal data under UK data protection law (UK GDPR and the Data Protection Act 2018). Contact: greystuffonly@gmail.com.
WHAT WE COLLECT AND WHY
Name, email, billing country and order details. Where it comes from: Polar, when you buy. Why: to supply your licence, handle support and refunds, and keep tax records. Lawful basis: contract; legal obligation (tax records).
Licence key, activation label (computer model and a short random ID) and operating system name. Where it comes from: GreyMeter, when you activate or when it re-checks your key (about weekly). Why: to check your licence is valid and enforce the 3-computer limit. Lawful basis: contract; legitimate interests (preventing licence misuse).
Emails you send us. Where it comes from: you. Why: to answer you. Lawful basis: legitimate interests.
Newsletter email address. Where it comes from: you, only if you opt in. Why: to send GreyMeter and Grey Mastering news. Lawful basis: consent (you can unsubscribe at any time).
We don't collect your audio, your computer's name, your IP address for tracking, or usage analytics. GreyMeter stores your licence status in a file on your own computer.
WHO WE SHARE IT WITH
Polar (polar.sh) sells GreyMeter licences as merchant of record. It processes your payment, handles sales tax and VAT, and runs the licence-key service. Polar's own privacy policy applies to the checkout.
Stripe, Polar's payment processor, processes card payments.
HMRC and professional advisers, where the law requires it.
We never sell your data.
INTERNATIONAL TRANSFERS
Polar and Stripe may process data outside the UK, including in the EU and the US. Where they do, they use safeguards recognised under UK law, such as the UK International Data Transfer Addendum or the UK-US data bridge.
HOW LONG WE KEEP IT
Order and tax records: 6 years, as required for UK tax purposes.
Licence records: while your licence is active, then up to 6 years.
Support emails: up to 2 years after the conversation ends.
YOUR RIGHTS
You can ask us to access, correct, delete or restrict your data, to object to how we use it, or to receive it in a portable format. Email greystuffonly@gmail.com and we'll reply within one month. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.